Refund & Cancellation Policy

Effective Date: July 22, 2026

Welcome to Yuvraj Flow.

This Refund & Cancellation Policy explains how cancellations, refunds, and project payments are handled for all services provided by Yuvraj Flow.

By purchasing our services, you agree to this policy.

1. Services Covered

This policy applies to all services offered by Yuvraj Flow, including:

  • Website Development
  • WordPress Development
  • eCommerce Website Development
  • AI Automation
  • AI Chatbot Development
  • Workflow Automation
  • SEO Services
  • Website Maintenance
  • Website Support
  • Technical Consulting
  • Digital Business Solutions

2. Project Booking

Work begins only after the agreed advance payment has been received.

The advance payment reserves our time, planning, and development resources.

3. Advance Payment

The advance payment is generally non-refundable because work starts immediately after confirmation. This includes project planning, consultation, design, development setup, and resource allocation.

If applicable law requires a refund in a particular situation, we will comply with that law.

4. Project Cancellation by Client

If the client cancels the project:

Before Work Starts

If no work has begun, Yuvraj Flow may issue a full or partial refund at its discretion, unless non-refundable costs have already been incurred.

After Work Has Started

If development, design, planning, research, or implementation has started, refunds are generally not available. The client remains responsible for payment for work already completed.

5. Custom Development

Custom work is created specifically for one client.

Because it cannot usually be reused or resold, payments made for custom development are generally non-refundable after work has begun, unless otherwise required by law.

This includes:

  • Website Design
  • WordPress Development
  • AI Automation
  • AI Chatbots
  • Custom Coding
  • Workflow Automation
  • API Integration
  • Custom Features

6. SEO Services

SEO depends on search engine algorithms, competition, and many external factors.

Therefore:

  • No ranking guarantees are provided.
  • No traffic guarantees are provided.
  • No sales guarantees are provided.

SEO payments are generally non-refundable once work has started.

7. AI Automation & Chatbot Services

AI systems rely on third-party platforms, APIs, and models.

Refunds are not available simply because:

  • AI responses differ from expectations.
  • Third-party AI platforms change.
  • External APIs change or become unavailable.

Clients should review and test all deliverables before production use.

8. Website Delivery

The client should review the completed project and request any changes included in the agreed scope before final approval.

After the website is approved and delivered, the project is considered complete.

Future updates, modifications, or new features may require additional charges.

9. Change of Mind

Refunds are generally not provided for:

  • Change of mind
  • Business strategy changes
  • Budget changes
  • Internal management decisions
  • Personal preferences after work has begun

10. Client Delays

If the client delays providing required content, approvals, or feedback, the project timeline may be extended.

Long periods of inactivity may result in the project being paused or closed after reasonable notice.

11. Monthly Services

For recurring services such as:

  • Website Maintenance
  • SEO
  • Hosting Support
  • AI Monitoring
  • Technical Support

The client may cancel before the next billing period.

Payments already made for the current billing period are generally non-refundable unless required by law.

12. Third-Party Costs

Refunds do not normally apply to costs already paid to third parties, such as:

  • Domain Registration
  • Web Hosting
  • SSL Certificates
  • Premium Themes
  • Premium Plugins
  • API Credits
  • Cloud Services
  • Software Licenses

These services are subject to the policies of their respective providers.

13. Client Responsibility

The client is responsible for:

  • Providing accurate project information.
  • Reviewing all deliverables.
  • Reporting issues within a reasonable time.
  • Keeping copies of important business data.

14. Project Abandonment

If the client does not respond or provide required information for an extended period (for example, 60 days), Yuvraj Flow may treat the project as inactive.

Any future restart may require a new quotation or additional fees.

15. Refund Processing

Where a refund is approved, it will normally be processed using the original payment method.

Processing times may vary depending on the payment provider and banking systems.

16. Fraudulent Claims

We reserve the right to refuse refunds where there is evidence of:

  • Fraud
  • Chargeback abuse
  • False claims
  • Misuse of services
  • Violation of these Terms & Conditions

17. Force Majeure

Yuvraj Flow is not responsible for delays or service interruptions caused by events beyond our reasonable control, including natural disasters, internet outages, cyberattacks, government actions, or failures of third-party providers.

18. Changes to This Policy

We may update this Refund & Cancellation Policy from time to time.

The latest version will always be published on our website.

19. Contact Us

Yuvraj Flow

Website: https://yuvrajflow.site

Email: yuvrajflowsupport@gmail.com